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Frequently Asked Questions

 Below is a list of our most frequently asked questions. Before contacting us, ensure you have read through the following. 

  

Is there a minimum order charge?

 
YES - Our minimum order charge for stock springs is £5.00 (P&P+VAT is extra)
 
Can I mix products to get to the £5.00 minimum order charge?
 
No each product requires at least £5.00 of product to be ordered 
 

What is the minimum charge for Postage & Packaging?

 
The minimum order charge for P&P is £7.50. this will cover all delivery's to the uk no matter how much you order
 

What is the latest time I can order to guarantee next day delivery?

 

The latest time is 12 noon to guarantee next day delivery Monday to Friday (no despatches Saturday or Sunday)
 

Can I order for delivery outside the UK?

 

Unfortunately, at this present time the site is set for UK deliveries only.
 

What number do I call if guidance is needed? 

 
+44 (0) 121 557 3081
 
 

Spring Terminology 

 
Free Length - The overall length of a spring in the unloaded position
 
Rate - Changes in load per unit of deflection, generally giving in pounds per inch (lbs/in)
 
Pull to Pull length (Tension Spring) - The length measured from the inside of one end loop to the other